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How We Handle Your Information on kx6

Your account security and personal data matter. This policy covers what we collect when you deposit via bKash, Nagad or Rocket, how we protect your wallet activity and login credentials, and your rights to access, update or delete your information.

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kx6 How We Handle Your Information on kx6
DATA SECURITY

How We Protect Your Account Information

We encrypt login credentials and wallet transaction records, limit internal access to personal data, monitor for suspicious login attempts, and follow security protocols that financial platforms in Bangladesh expect. You control who sees your account by keeping your password private and logging out on shared devices.

Encryption and Storage

Your password, phone number, and payment records are encrypted at rest and in transit. We store account data on secure servers and restrict access to authorised staff who need it to process withdrawals or resolve support tickets.

Cookie and Tracking

We use cookies to remember your login session, show you relevant slot and table suggestions, and measure which games and payment methods are popular. You can disable cookies in your browser settings, though some account features may require them.

Payment Data

When you deposit via bKash, Nagad or Rocket, the wallet provider processes the transaction under its own privacy terms. We log the amount and timestamp to credit your account but we do not store your mobile wallet PIN or full payment credentials.

Retention and Deletion

We keep account records for the period required by anti-money-laundering rules and eligible-region compliance, then delete or anonymise them. If you close your account, contact support to request full deletion and we will process it after the retention window closes.

POLICY ENQUIRIES

Contact Us About Your Data

Need to update your phone number, request a copy of your account data, or ask how we handle wallet transactions? Reach our support team through live chat for instant replies, email for detailed privacy requests, or check the help centre for common questions about data access and deletion rights.

Live Chat Open the chat bubble on any page and tell the agent you have a privacy question. They can explain what data we hold, walk you through access requests, and start the deletion process if you want to close your account.
Email Support Send your data request or privacy question to our support address. Include your registered phone number and account username so we can verify your identity, then we will reply with the information or confirmation within a few business days.
Help Centre Browse articles about account security, how we protect bKash and Nagad payment details, cookie settings, and your rights under this policy. Most privacy questions are answered in the data protection and account security sections.

Common Questions About Your Data

We collect your phone number, username, password, device type, IP address, and wallet transaction records when you deposit through bKash, Nagad or Rocket. We use this to verify your identity, process withdrawals, and comply with anti-money-laundering requirements where applicable.

Yes. Contact our support team via live chat or email, provide your registered phone number and username to verify your identity, and we will send you a report of the personal data we store within a few business days.

When you deposit, the wallet provider processes the transaction under its own privacy terms. We log the amount and timestamp to credit your account but we do not store your mobile wallet PIN or full payment credentials on our servers.

Only authorised support and compliance staff can view your account activity when processing a withdrawal, investigating fraud, or resolving a support ticket. We do not share your betting or game history with third parties except where required by law in eligible regions.

We retain records for the period required by financial regulation and eligible-region compliance, then delete or anonymise them. If you close your account and want full deletion, contact support and we will process the request after the retention window ends.

Log in, open live chat or email support, and tell the agent you want to change your phone number or delete your account. They will verify your identity, make the update, or start the deletion process and confirm when it is complete.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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